The healthcare staffing industry plays a fundamental role in ensuring that healthcare facilities are equipped with the skilled professionals needed to provide high-quality patient care. As healthcare systems face growing challenges, such as staffing shortages and increasing demand for services, staffing agencies help bridge the gap by providing qualified professionals across hospitals, clinics, and long-term care centers. The importance of having the right talent in healthcare cannot be overstated, as it directly impacts patient outcomes and the overall efficiency of healthcare services.
Gawain Morgan, the CEO, recognized the opportunities within the healthcare staffing sector. After gaining significant experience in retail banking and later in healthcare staffing agencies, Gawain’s dedication to making a meaningful difference led him to pursue his own venture in the field. His commitment to providing high-quality staffing solutions has guided his leadership and vision for the company he created.
Morgans Healthcare is committed to meeting the diverse staffing needs of healthcare providers. The company delivers skilled healthcare professionals to a wide range of facilities, ensuring that healthcare organizations are supported with reliable talent. With a mission-driven by integrity and a focus on building strong relationships, Morgans Healthcare aims to improve patient care outcomes and support the professionals who make it all possible.
Delivering Skilled Healthcare Staffing Solutions Across Multiple Regions
Morgans Healthcare, founded in 2018, is a premier staffing and recruitment agency dedicated to providing highly skilled healthcare professionals to a broad range of healthcare facilities, including hospitals, clinics, and long-term care centers. The company remains committed to meeting the diverse staffing needs of the healthcare industry, ensuring that healthcare providers have access to the right talent, which enables them to deliver exceptional patient care. Morgans Healthcare’s mission is reflected in its slogan, “So that others may live,” which encapsulates a deep dedication to supporting healthcare professionals in their important work.
Originally established in the UK, Morgans Healthcare has since expanded into the United States, building a reputation for excellence in healthcare staffing and making a significant impact in both regions. Since its inception, the company has remained focused on delivering high-quality staffing solutions that address the challenges faced by healthcare providers. The goal is not just to help alleviate staffing shortages but also to ensure that healthcare facilities can maintain a consistently high standard of patient care.
From Banking to Healthcare Staffing
The inspiration behind Morgans Healthcare stems from Gawain’s personal journey in the healthcare staffing industry and his lifelong entrepreneurial drive. From an early age, Gawain had an interest in business and problem-solving. He has always had a passion for creating solutions that help others, which led him to pursue a career in business. His journey began in retail banking, where he learned the fundamentals of customer service, sales, and relationship-building. While he enjoyed the work, Gawain felt there was more he could do and sought a challenge that would allow him to make a more direct impact on people’s lives. This led to his decision to leave retail banking and enter the healthcare staffing industry.
Gawain joined ID Medical, one of the leading healthcare staffing agencies in the UK, where his journey truly began. At ID Medical, he quickly realized that the healthcare staffing industry, while similar in ways to other staffing sectors, came with its own unique set of obstacles. He had to learn the terminology, understand the recruitment process, and grasp the nuances of staffing in a highly regulated and fast-paced industry. In those first few months, Gawain knew it would take time, but he was determined to succeed. He spent his early days observing the top performers in the company, learning from them, and noticing the small but important things they did that contributed to their success. Often, he was the last one in the office, staying well past others to catch applicants who would be available to speak after their workday had ended. Gawain was always willing to go the extra mile.
As Gawain worked hard to understand the industry and build relationships with healthcare professionals and clients, his efforts began to pay off. He quickly climbed the ranks within the organization, eventually being promoted to Principal Recruitment Consultant. During his time at ID Medical, he gained a deep understanding of the issues healthcare facilities faced in finding and retaining qualified professionals. With the experience and industry insight he had gained, Gawain realized he was ready to take the next step and build a staffing agency that could address the growing needs of the healthcare sector while offering a higher standard of service.
Leadership Growth and the Creation of a New Vision
After his time at ID Medical, Gawain moved on to DRC Locums, where he worked as a Managing Consultant. At DRC Locums, he gained exposure to managing a team, which proved to be a valuable experience. The transition from being a top performer to managing others was a challenge, but one that Gawain embraced. He learned to motivate and guide his team, helping them overcome the difficulties of recruitment and ensuring they worked together to meet the needs of clients. This experience was a natural progression in his career, allowing him to hone his leadership skills while gaining a deeper understanding of the obstacles both clients and candidates face. He spent time mentoring new recruits and ensuring the team aligned with the company’s mission and values.
It was during this time that Gawain truly began to embrace his leadership abilities and realized the impact he could have by leading a team to success. He saw the power of collaboration and understood the importance of having a team that was motivated and dedicated to delivering results. The lessons he learned at DRC Locums laid the foundation for the leadership style he would carry forward when he launched Morgans Healthcare. This experience reinforced his belief in the importance of communication, transparency, and creating a culture of collaboration and trust within the workplace. It was at this point that Gawain decided to build his own team, and the idea for Morgans Healthcare was born.
Building a Staffing Agency Focused on Integrity and Impact
The transition from being a recruiter to starting his own agency was not without its challenges. However, Gawain was driven by a clear vision that Morgans Healthcare would be a company built on integrity, empathy, and excellence. The company would prioritize building strong relationships with both healthcare professionals and healthcare providers, ensuring that everyone involved had a positive experience. The focus would be on offering a service that was not just transactional but meaningful and impactful. Gawain believed that with his background, industry knowledge, and the support of the team he would build, Morgans Healthcare could deliver staffing solutions that were both efficient and effective.
Providing High-Quality Staffing Solutions to Support Healthcare Excellence
At Morgans Healthcare, the slogan, “So that others may live,” reflects the company’s mission to provide the highest standard of service to the healthcare industry. This is more than just a mission statement; it is the driving principle behind everything the company does. Every decision, strategy, and action taken is guided by this principle. Whether recruiting for a hospital, nursing home, clinic, or private practice, the goal is to ensure healthcare providers have access to the best possible talent, which in turn ensures that patients receive the best care possible.
Morgans Healthcare understands the pressures healthcare organizations face when it comes to staffing. Hospitals, nursing homes, and other healthcare providers are often dealing with staff shortages, which place immense pressure on the individuals already working in these facilities. The strain on healthcare professionals can lead to burnout, low morale, and poor patient care. The goal of Morgans Healthcare is to ease this burden by providing qualified, dependable professionals who can help maintain high standards of patient care. By offering flexible staffing solutions, the company helps healthcare facilities remain agile and responsive, ensuring they can meet the demands of their patients, whether filling a short-term vacancy or offering long-term placements.
Building Partnerships and Offering Competitive Compensation in Healthcare
The team recognizes that attracting and retaining the best talent begins with offering competitive pay and benefits. Healthcare professionals are in high demand, and the company is committed to offering better compensation packages to incentivize long-term commitment. By compensating professionals fairly, Morgans Healthcare not only rewards their skills and dedication but also encourages loyalty and reduces turnover. Many healthcare professionals come to the company through referrals, which serves as a testament to the quality of service provided and the strong relationships built.
Morgans Healthcare is proud of the partnerships it has built with healthcare providers. The company strives to be more than just a staffing agency—it aims to be a trusted partner that helps healthcare organizations overcome staffing obstacles and improve patient care outcomes. By providing consistent, reliable staffing solutions, the company allows clients to focus on what they do best—caring for their patients. Morgans Healthcare has built long-lasting relationships with a wide range of clients, including New York City Health and Hospitals, Texas Health and Human Services, The Commonwealth of Pennsylvania, Menorah Nursing and Rehabilitation Center, Isabella Geriatric Center, Genesis Healthcare, and Premise Health.
Expanding Global Reach and Diversifying into Education Staffing
As Morgans Healthcare continues to grow, the company has ambitious plans. It is focused on expanding its presence not just in the UK and the U.S. but internationally. The company aims to branch out into Canada, Australia, and the Middle East, regions facing a growing demand for skilled healthcare professionals. Morgans Healthcare also plans to expand into education staffing, focusing on placing teachers in schools to leverage its recruitment expertise and address staffing shortages in education. By diversifying into new sectors and regions, the company hopes to drive revenue growth and success while staying true to its core mission of helping others.
Ensuring Compliance through Industry Memberships
To ensure that it stays up to date with industry standards and regulations, Morgans Healthcare is a proud member of several professional bodies. In the U.S., the company is a member of the American Staffing Association (ASA), which keeps it informed about regulatory updates, best practices, and emerging trends in healthcare staffing. ASA provides resources and training to help maintain compliance with the rules and guidelines governing healthcare staffing in the U.S. In the UK, the company is a member of the British Institution of Recruiters (BIR), which offers the same level of industry insight. Through these memberships, as well as its dedicated in-house compliance manager, Morgans Healthcare ensures that its recruitment practices remain compliant with both UK and U.S. regulations, including licensing, certifications, and workplace safety standards.
Tailoring Staffing Solutions to Regional Needs and Healthcare Systems
Morgans Healthcare recognizes the importance of understanding regional needs and challenges. By working closely with healthcare providers in different regions, the company tailors its staffing solutions to meet local demands. Whether it involves managing immigration and licensing requirements for international professionals or understanding the unique needs of healthcare systems in different countries, Morgans Healthcare is committed to delivering customized solutions that address the diverse needs of clients.
The team at Morgans Healthcare is driven by a shared passion to help others and a commitment to improving the healthcare system. The company believes that by providing exceptional staffing solutions, it can ease the pressure on healthcare providers, improve patient care outcomes, and support the professionals who make it all possible. The goal is to continue growing and expanding while remaining true to the mission of helping others and growing the agency.
